Sales Operations Management
Creating clarity behind the scenes.
As businesses grow, so do the processes, systems, and communication required to keep everything moving.
Without clear workflows and visibility, small issues can quickly turn into unnecessary complexity and extra work.
Ina Niyaro Support helps create clarity behind the scenes through operational coordination, process improvement, and documentation. From workflow reviews and shared inbox management to SOPs and cross-functional support, I help businesses create a structure that supports sustainable growth.
Because smooth operations don't happen by accident.
Together, we can build better ways of working and create more confidence in the day-to-day operations of your business.
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Inbox and calendar management for online businesses
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Basic Shopify backend management and product updates
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Website content updates (non-coding)
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Purchase order creation and lifecycle tracking
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End-to-end order processing and customer confirmations
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Real-time monitoring of order fulfillment and dispatch
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Online stock control and inventory monitoring
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Customer service via email, chat, and social media
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Social media content scheduling and posting
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Supplier coordination for online orders
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CRM data updates for online customers
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Handling refunds, exchanges, and complaints
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File and asset organisation for digital content
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Online business SOP creation and process documentation
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Day-to-day operations coordination for digital brands